Our editorial commitment
DonanimKlinik exists to give people accurate, actionable answers to specific technology problems. The internet is full of guides that recycle forum speculation, repeat outdated steps, or publish fixes without testing them. We take a different approach: every fix must have an official source URL before it goes on the page. If we cannot trace a solution back to the manufacturer or software vendor's own documentation, we do not publish it.
This standard is non-negotiable. It applies equally to a brief paragraph and a ten-step troubleshooting guide. The source is always cited at the bottom of every article so readers can verify the information independently.
The verification process
Each article goes through the following steps before it is published. There are no exceptions.
Problem scoping
We identify the specific error, symptom, or failure mode. Vague problems ("computer is slow") are broken into specific, diagnosable sub-issues ("high CPU usage from Windows Update service"). Each article targets one specific problem with a defined solution path.
Official source identification
We locate the manufacturer or vendor's own support documentation for the issue. Primary sources include Microsoft Support, Apple Support, Google Help Center, device manufacturer support portals (HP, Canon, NETGEAR, Samsung, LG, Whirlpool, and others), and software vendor knowledge bases. Community forums, third-party blogs, and unofficial guides are not used as sources.
Step-by-step documentation
The resolution steps are documented precisely as described in the official source, adapted for clarity. We note OS version requirements, known variations between Windows 10 and Windows 11, and any caveats the manufacturer has flagged. We do not add steps that are not in the official documentation.
Human review before publication
No article is published automatically or by AI without human review. A member of the editorial team reads the completed article, checks that the source URL is active and documents the stated fix, and confirms the language is accurate. Only after this review is the article marked for publication.
Source URL attached
Every published article includes a visible "Official Source" link at the bottom of the page pointing to the manufacturer or vendor's documentation. This is not optional — it is part of our standard article format. Readers can always verify what we wrote against the primary source.
Source hierarchy
Not all sources carry equal weight. We follow a strict source hierarchy:
- Tier 1 — Manufacturer documentation. Official support pages, knowledge base articles, and product manuals published by the device or software manufacturer. This is our primary source for every guide. Examples: support.microsoft.com, support.apple.com, support.hp.com, support.samsung.com.
- Tier 2 — Official developer documentation. API references, release notes, and technical documentation published directly by the product team. Used when Tier 1 support pages do not cover a specific technical detail.
- Tier 3 — Official community moderator responses. Responses from verified Microsoft MVPs in official Microsoft forums, or moderator-confirmed resolutions in official vendor community forums. Used only when Tiers 1 and 2 do not address the specific issue, and always cited alongside the forum thread URL.
We do not use general forums (Reddit, Stack Overflow), third-party technology websites, or unverifiable user reports as sources — regardless of how widely shared they are.
Update and review policy
Technology documentation changes. Operating systems update, manufacturer support pages are revised, and software vendors change recommended procedures. Our update policy:
- Source verification on update. When a major OS update is released (e.g., a new Windows 11 feature update), we review guides in affected categories to confirm steps still match current documentation.
- Reader corrections are prioritised. If a reader reports that a guide no longer matches current manufacturer documentation, we investigate within 48 hours and update the article if the report is accurate. The article's "Sources verified" date is updated to reflect when the review took place.
- Outdated articles are flagged or retired. If official documentation for a fix is no longer available or if the fix has been superseded by a new official process, the article is updated to reflect this. Articles that cannot be updated to current documentation are unpublished rather than left to mislead readers.
Editorial independence
DonanimKlinik is funded by Google AdSense advertising. Our editorial content is entirely independent of our advertising relationships:
- We do not accept payment to publish, promote, or positively frame any product, company, or fix.
- Advertiser relationships do not influence which topics we cover, how we frame our assessments, or which solutions we recommend.
- We do not participate in affiliate marketing programmes that would create a financial incentive to recommend specific products over others.
- Advertisements are served contextually by Google and are visually separated from editorial content.
What we cover — and what we do not
We cover specific, diagnosable technology problems that have documented official resolution paths. Concretely, this means: Windows errors with Microsoft Support articles, printer and peripheral failures with manufacturer documentation, network configuration issues with router manufacturer guides, software error codes with vendor knowledge base articles, and appliance error codes with manufacturer service documentation.
We do not cover:
- Security vulnerabilities, exploits, or techniques for bypassing security measures
- Physical hardware repairs that require disassembly or specialised tools — we document symptoms and direct readers to qualified technicians
- Procedures that carry a significant risk of data loss unless the manufacturer explicitly documents them as a standard fix, in which case we include a prominent backup warning
- Topics for which no credible official documentation exists
Correction policy
We take accuracy corrections seriously. If you find an error in one of our guides — an incorrect step, an outdated procedure, a broken source link, or any factual inaccuracy — please contact us:
Email: contact@donanimklinik.com
Include the article URL and a description of the error. We will investigate within 48 hours. If your correction is accurate, we will update the article and note the correction. We do not silently edit articles to remove errors — corrections are reflected in the article's verified date and, for significant corrections, noted in the article itself.
About the editorial team
The DonanimKlinik Editorial Team researches and writes all content on this site. Our focus is on five technology domains: computers (with an emphasis on Windows), networking hardware, software applications, peripherals, and home appliances. We do not publish guides outside these domains. Our collective expertise spans Windows 10 and 11 troubleshooting, router and network configuration, printer diagnostics, cloud application errors, and consumer appliance fault codes.
Questions about our editorial process? Contact us.